I have had a very confusing week. Dili-gence is not visible through any customer connected through Timor Telecom. But for everyone else, it is fine. A series of coincidences certainly confused me.
Firstly, my regular credit card payments to my hosting provider ceased because my credit card has expired. So when the first problems started, I put them down to the provider shafting me. Then I discover that coincidentally, my provider had shifted dili-gence to a new server at around the same time, so assumed that must be the problem. Then I have an email trade with the provider and resolve the credit card issue but I am told there has been no downgrading in my service at all and as far as they are concerned, my site is running fine.
I check with people out of the country. Yep all is well out there. I still get people constantly telling me they can’t see dili-gence from here in Dili. I check IP addresses in case it is an IP address issue. No, both TT customers and others report the same IP address. If the IP address had changed a week ago (with the server change), it should have filtered through the DNS system within 24 hours and obviously did.
What can I conclude but either TT is blocking the site, or their web page caching server is stuffed and needs re-starting. I can’t think of anything else. I can’t believe the first option is the case as I doubt TT have the skills to do it. Stuffing up a caching server configuration makes more sense to me.
So if you are wondering how some people can access it here, there are a number of organisations who are permitted to bypass TT, such as the UN, World Bank, ADB, embassies, country-based aid organisations and the odd grey market connection is being in slipped in. I even recall the government office that had internet supplied via an informal cable strung over a fence from a rather large organisation.